At Majestic Mahjong, we are committed to maintaining a fair, enjoyable, and competitive environment for all our players. To ensure this, we have established a Fairness Policy that outlines acceptable behavior, fair play expectations, and our stance against any form of cheating or misconduct. By using our Services, you agree to uphold these principles and conduct yourself in accordance with the rules outlined below.

1. Conduct and Fair Play

1.1 Fair Play Commitment
At Majestic Mahjong, we prioritize skill, strategy, and fair competition. All players are expected to adhere to the spirit of fair play. This means playing honestly, respecting the game’s rules, and competing without unfair advantages.

Prohibited Behaviors Include:

Cheating: Using unauthorized software, scripts, bots, or any other tools designed to automate gameplay, provide unfair advantages, or manipulate game outcomes.
Collusion: Collaborating with other players to manipulate game results or gain an unfair advantage over opponents.
Account Sharing: Allowing another person to play on your account or using another person’s account.
Tampering: Altering, hacking, or attempting to interfere with the game’s mechanics, servers, or software.

1.2 No Exploits
Exploiting bugs, glitches, or loopholes within the game’s software is strictly forbidden. Such actions undermine the integrity of the game and the player community.

Examples of Exploits Include:
Bug Exploitation: Using bugs or glitches to gain an advantage, such as bypassing game restrictions, manipulating scores, or accessing features not intended for player use.
Game Manipulation: Taking advantage of system loopholes or flaws to alter game outcomes or achieve higher rankings unfairly.
Players found exploiting any part of the game’s functionality may face disciplinary action, including account suspension, the revocation of winnings, or permanent account termination.

1.3 Sportsmanship
Majestic Mahjong values a respectful, inclusive, and supportive community. All players are expected to treat one another with respect and refrain from engaging in offensive or harmful behavior.

Unacceptable Conduct Includes:
Harassment: Targeting another player with repetitive, unwanted actions or messages, including threats, trolling, or personal attacks.
Abusive Behavior: Using abusive, vulgar, or offensive language, whether in chat, forums, or any interaction with other players.
Hate Speech: Any form of hate speech, including racist, sexist, homophobic, transphobic, or otherwise discriminatory language or conduct.
Discrimination: Discriminatory behavior toward individuals or groups based on age, race, gender, sexual orientation, religion, or any other characteristic.

Players who violate our sportsmanship policy may receive warnings, chat restrictions, or have their accounts suspended or permanently terminated based on the severity of the behavior.

1.4 Reporting Misconduct
We rely on our community to help maintain a fair and respectful environment. If you witness
or experience any form of misconduct or cheating, we encourage you to report it
immediately.

How to Report Misconduct:

In-Game Reporting: Use the in-game reporting feature (if available) to flag inappropriate behavior or suspected cheating.
Contact Support: Email our support team at [Insert Contact Email] with a detailed description of the incident, including any relevant screenshots or evidence.
Confidentiality: Reports will be handled confidentially, and we will not disclose the identity of the reporting party.

Our Response Process:
Investigation: Our support team will investigate all reports of misconduct thoroughly and fairly.
Action Taken: If a violation is confirmed, we will take appropriate disciplinary action, which may include warnings, temporary restrictions, or permanent bans, depending on the severity and frequency of the misconduct.

2. Commitment to Fair Competition
Majestic Mahjong is committed to upholding a level playing field for all players. We regularly monitor gameplay and use advanced tools to detect and prevent cheating, exploitation, and any behavior that undermines fair play. By participating in our games, you agree to compete honestly and in the true spirit of the game.

We appreciate your commitment to fair play and respect within the Majestic Mahjong community. Thank you for helping us create a safe, inclusive, and enjoyable space for all.

For further inquiries or to report issues, please contact our support team at support@majesticmahjong.com. Happy gaming!