This Payments and Refund Policy outlines the terms and conditions related to payments, deposits and refunds for Majestic Mahjong users. By using our Services, you agree to comply with this policy. Please read it carefully before making any payments.

1. Deposits

1.1 Deposit Process:
To participate in certain games on Majestic Mahjong, you need to purchase credits, which can be used within our platform. Deposits to acquire these credits can be made using the available payment methods on our website, such as credit cards, debit cards, or other authorised payment processors. 1 EUR is equivalent to 100 credits worth of play money.

1.2 Authorized Use:
By making a deposit to purchase credits, you confirm that you are the authorised user of the payment method used and that the funds used belong to you or are legally under your control.

1.3 Minimum and Maximum Purchases:
Majestic Mahjong may establish minimum and maximum limits for credit purchases. These limits will be clearly displayed during the deposit process.

1.4 Currency:
All transactions for purchasing credits will be conducted in EUR unless otherwise specified. Currency conversion fees may apply, depending on your payment provider.

1.5 Fees for Purchases:
Majestic Mahjong does not charge fees for purchasing credits.

2. Refund Policy
Refunds for credit purchases can be made within 14 days of your invoice date, provided that you have not used any credits from the particular purchase.

3. Fraud Prevention and Account Security

3.1 Fraud Prevention Measures:
Majestic Mahjong employs security measures to detect and prevent fraudulent activities. We may suspend or terminate accounts involved in or suspected of fraudulent, illegal, or unauthorized transactions.

3.2 Account Security Responsibility:
You are responsible for safeguarding your account information, including your login credentials. You agree to notify us immediately if you suspect unauthorized access to your account.

4. Amendments to the Policy
We may update this Payments and Refund Policy from time to time. Changes will be posted on our website and will take effect immediately upon posting. Continued use of the Services constitutes acceptance of any changes.